Building products distributor Rolathene says that TPN Partner Big G Logistics is efficient, helpful and an asset to their business while the TPN IT system is ‘great’.
Logistics manager Mandy Taylor says Rolathene uses Waltham Abbey-based Big G for all of its pallet deliveries to construction trade outlets around the UK. She is so pleased with the service that the company is now transferring some of its same-day delivery work to Big G as well.
The company has two divisions, which sell dry lining products and scaffolding products respectively. Many of the pallets therefore take up two standard spaces.
“I use the TPN Connect system myself to book in at least 50 pallets a week, many of them oversized,” says Mandy. “It’s easy to book in your own jobs and print the labels. We can see images of deliveries and electronic proof of delivery. The system is very good with great tracking.”
She says that Big G nonetheless makes life easier for her by attaching every POD to the invoice, so her paperwork is in one place. “They are really nice people and go out of their way to help us,” she says.
Rolathene has been with TPN for many years, having previously worked with Royston-based Longcrofts Transport Services. “They introduced us to Emma and George at Big G because Waltham Abbey was a more efficient location for our transport partner,” says Mandy. “We’ve worked with Big G for two years now and I have nothing but good things to say about them.”